Reporting to the Technical Records Team Leader, key duties and responsibilities will include:

• Ensure Technical Logs and all Aircraft Utilisation are processed daily
• Assist the Team Leader in collating data for reports as required and identifying process improvement opportunities
• Provide feedback to the Team Leader on process gaps, system issues, and opportunities for improvement to support continuous enhancement of operational efficiency.
• Perform regular internal QA audits of maintenance data entered into TRAX
• Escalate complex issues which impact on the completion of component changes or compliance
• Monitor the Pending Technical Records report and ensure component changes are expedited within the required 7-day KPI
• Ensure all safety and regulatory compliance targets are achieved
• Be a Safety Leader within Jetstar’s CAMO
• Ensure compliance with safe working practices

To be successful in this role, you will demonstrate the following skills & experience:

• Experience in Technical Records processing within aviation.
• Proficient in the use of Microsoft suite or software solutions
• Proven customer service skills – capable of identifying customer needs and resolving customer issues.
• Database maintenance and data tracking experience
• Experience with TRAX or a similar Maintenance Information System (MIS) is highly regarded
• An ability to work a rotating 4 on 4 off shift pattern (11 hour shifts including nights)